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When you join us, you're becoming part of an iconic brand and a dynamic, commercially driven global business.

We're passionate about what we do and proud of our unique heritage.

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Store Roles

ABOUT STORE ROLES

Each of our stores has its own dynamic team of energetic, passionate and commercially driven members. Our people bring our brand to life and connect with our customers in order to deliver a personalised customer experience at all times.

Our in-store teams offer customers a genuine personal service while demonstrating exceptional product knowledge. If you’re passionate about beauty, make-up and skincare and thrive on connecting with customers, whilst working with world class naturally inspired products and ingredients, we’d love to get to know you!

“I believe in businesses where you engage in creative thinking, and where you form some of your deepest relationships. if it isn’t about the production of the human spirit, we are in big trouble.”

Dame Anita Roddick

Truly sustainable

WHAT WE LOOK FOR

Both individual in spirit and collaborative in approach, our retail superstars are truly at the forefront of bringing The Body Shop brand to our customers, and are responsible for providing an enriching experience for all.

We are looking for people who can engage through inspiring stories about the brand; creating meaningful connections on a day-to-day basis and building relationships between The Body Shop and our customers.

As brand ambassadors, we want enthusiastic and committed individuals who live and breathe The Body Shop’s Enrich Not Exploit TM Commitment (It’s in our hands).

STORE TEAM

Customer consultant

Beauty Advisor

From the moment a customer enters the store, you embody the brand experience. From telling inspiring stories and bringing our products and ingredients to life, you’ll make every customer feel valued and enriched.

Customer consultant

Beauty Advisor

From the moment a customer enters the store, you embody the brand experience. From telling inspiring stories and bringing our products and ingredients to life, you’ll make every customer feel valued and enriched.

Team Leader

Our first level of management supports the store management team through driving sales, delivering exceptional service and coaching our Customer Consultant to achieve the very best customer experience.

Make-up expert

Our Make-Up Experts have a passion for all things make-up from the latest trends and product knowledge, to driving sales in this category through demonstrations and delivering personalised friendly advice to every customer.

Make-up expert

Our Make-Up Experts have a passion for all things make-up from the latest trends and product knowledge, to driving sales in this category through demonstrations and delivering personalised friendly advice to every customer.

Skincare expert

Our experts have a genuine passion for all things skincare. You’ll be the energetic individual who advises our customers on the right products and ingredients to meet their specific needs, whilst having responsibility for driving the category sales. You will also be an expert in helping to diagnose the customer’s skin type and to recommend a suitable skincare regime.

Beauty expert

Whether you have studied beauty therapy or are interested in developing your expertise, our Beauty Experts have a passion for make-up, body care and skincare. You will deliver personalised knowledge in all these areas helping to provide solutions to every customer offering them products to meet their needs. You will do this whilst having ownership of driving sales in all these categories.

Beauty expert

Whether you have studied beauty therapy or are interested in developing your expertise, our Beauty Experts have a passion for make-up, body care and skincare. You will deliver personalised knowledge in all these areas helping to provide solutions to every customer offering them products to meet their needs. You will do this whilst having ownership of driving sales in all these categories.

“my passionate belief is that business can be fun,

it can be conducted with love and a powerful force for good.”

Dame Anita Roddick

STORE MANAGEMENT

Store manager

Boutique manager

You’re the inspiration for your team – brimming with passion for the way we do business. You’ll bring outstanding retail expertise, strong leadership and management skills whilst driving the store in terms of everything related to sales, operations, standards, service, profit and of course our people.

Store manager

Boutique manager

You’re the inspiration for your team – brimming with passion for the way we do business. You’ll bring outstanding retail expertise, strong leadership and management skills whilst driving the store in terms of everything related to sales, operations, standards, service, profit and of course our people.

Assistant
store manager

Assistant Boutique manager

Alongside the Store Manager’s responsibilities, you will be the go-to person for support and inspiration to the wider team. You’ll be an excellent coach, a people developer and someone who can really drive the store team on the shop floor.

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